Deputy Front Desk Receptionist

CV Maju Putra · 📍 Bontang, Kalimantan Timur · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 4.000.000 – Rp 6.000.000 per month
CV Maju Putra is seeking a dynamic and professional Deputy Front Desk Receptionist to join our team in Bontang, Kalimantan Timur. This role is ideal for someone who is detail-oriented, customer-focused, and eager to contribute to a welcoming and efficient front desk environment. The selected candidate will play a crucial role in ensuring smooth operations and enhancing the guest experience.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests arriving at the front desk with a warm and professional manner.,Handle and manage guest inquiries, reservations, and complaints effectively.,Maintain accurate and up-to-date guest records and check-in/check-out procedures.,Coordinate with other departments to ensure seamless service delivery.,Monitor front desk operations and ensure compliance with company policies and procedures.,Provide excellent customer service and support to both guests and staff.,Assist in maintaining a clean and organized front desk area.,Participate in training and development programs to enhance skills and knowledge.

🎓 Kualifikasi & Syarat

Minimum of 2 years of experience in a front desk or receptionist role.,Proven experience in customer service and guest relations.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using computer systems and office software.,Ability to work well under pressure and in a fast-paced environment.,Familiarity with hotel or hospitality industry standards and practices is a plus.,Bachelor's degree in Business Administration, Hospitality Management, or related field is preferred.

🛠️ Keahlian

Customer ServiceCommunicationOrganizationProblem-SolvingAttention to DetailMultitaskingTeamwork
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